Payment Procedure

1. Overview

This document explains how payments are made for IndexChecker Pro products, including licenses, check packages, reports, hosted features and other digital service components.

The current price, currency, product composition, included checks and available payment methods are shown on the website, in the account area, on the checkout page, in an invoice or in a commercial offer at the time of order placement.

Before payment, the User may review the Commercial Terms, Terms of Service, Refund Policy and Privacy Policy.

2. Available payment methods

Accepted payment methods may include bank cards, payment providers available on the website, and invoice payments for companies and business customers.

The exact set of payment methods depends on the User's country, currency, selected product, payment provider rules and technical availability at the time of checkout.

3. Bank card payment

To pay by bank card, the User selects a product on the website or in the account area, clicks the payment button and proceeds to checkout through an available payment provider.

Card payment processing takes place on a secure authorization page of the acquiring bank or payment provider. On that page, the User enters the card details needed to process the payment:

• card type, if requested by the checkout page;
• bank card number;
• card expiration date;
• CVC2/CVV2 code or another verification code required by the payment system.

If the card is enrolled in 3-D Secure or a similar additional authentication procedure, the User may be automatically redirected to the issuing bank's page to confirm the transaction.

IndexChecker Pro does not request or store the full bank card number, CVC2/CVV2 code or other sensitive payment credentials. Such data is processed by the bank, payment system or payment provider.

4. Payment confirmation and access activation

After a successful payment, the payment provider sends the payment status to the service. Access, a license or a check package is usually activated automatically after the payment provider confirms the payment.

If the payment was completed but access was not activated within a reasonable time, the User may contact support at support@indexchecker.pro and include the account email, payment date, payment method and, if available, the order number or receipt.

For invoice payments, access, licenses or paid checks are activated after funds are actually received, unless a different workflow is agreed in writing.

5. Failed payments, cancellation and refunds

If a payment is declined by the bank, payment system or provider, the order is not treated as paid and access is not activated. The User may retry payment using another method or contact support.

Refund questions are governed by the Refund Policy, the Commercial Terms and mandatory provisions of applicable law.

6. Payment support

For payment, invoice, receipt or access questions, contact support@indexchecker.pro or Telegram support at @indexchecker_pro.